• Field Office Director, Cambodia

    Job Location KH-Phnom Penh
    Field Operations
    Position Type
    Jobs | Regular Full-Time
  • The Need

    IJM is the global leader in protecting the poor from violence in the developing world. Our global team of over 1,000 professionals are at work in over 25 countries. Together, we are catalyzing a global revolution that will rescue millions, protect half a billion, and make justice for the poor unstoppable. Motivated by God’s call to seek justice for the oppressed, we believe that the way we work is as important as the results we achieve. We are a global community that cares for one another. We value joy and celebration, and we strive to provide professional excellence to all those we serve.


    IJM is seeking a highly experienced, dedicated professional to serve as the Field Office Director, Cambodia. The Field Office Director (FOD), Cambodia will work closely with the Vice President, Forced Labor Slavery, Asia-Pacific (VP-FLS) to ensure the field office achieves its goals, particularly focusing on the significant, sustainable reduction of forced labor slavery within the Cambodian workforce, with an emphasis on Cambodians being trafficked into the Thai fishing and seafood processing industries. The FOD will lead the Cambodia field office in building the capacity of government, civil society, and other partners to enhance consistent, effective, collaborative, and sustainable enforcement of Cambodian laws against forced labor slavery. This includes rescuing victims, capacitating a network of care to promote survivor restoration, securing perpetrator accountability under the law, building criminal justice system capacity and leadership, and scaling up impact through strategic partnerships. The FOD will also build a replicable model for the protection of source-country migrant workers along recruitment corridors by proving the impact of IJM Cambodia’s program through data, building out a theory of change and program guidance, and developing products to assist stakeholders in replicating IJM Cambodia’s model.


    This position is responsible for the overall execution of operations for the Cambodia Field Office. The FOD will ensure employee engagement, safety, security, as well as spiritual & professional development. This position also monitors and controls the budget, expenditure, and program activities to ensure staff performance and program goal achievement. The FOD engages directly with IJM regional and program hub operations, leads national activiation, and supports regional/global advancement and activation. The FOD builds and leads a culture of world-class professional excellence where members find themselves, year by year, becoming more like Christ as they participate in common spiritual disciplines in a community of service and faith.


    This position is based at IJM Cambodia and reports to the Regional Vice President, Forced Labor Slavery in Bangkok, Thailand.


    Leadership and Management
    • Ensure the program delivers results that demonstrate tangible progress toward justice system reform;
    • Ensure Field Office (FO) leaders and other FO staff are developing in all aspects of their work, including leadership, strategy development, project/program development and management, budget management, staff care, and training;
    • Ensure all FO staff, interns, fellows, and volunteers have a clear understanding of IJM’s mission, operational values, global vision, and FO program, objectives, and strategic goals;
    • Build team capacity through high-caliber external hires and ensure any new office structures/teams function efficiently and effectively;
    • Collaborate with IJM subject matter experts and Field Office leaders in other IJM offices within Thailand and the forced labor slavery program hub to align the FO to the hub, regional, and global strategies;
    • Ensure FO personnel engage in periodic goal setting, performance review, and conflict resolution;
    • Monitor program and staff performance, ensuring that feedback is regularly provided;
    • Foster a team mindset and culture to be effective, efficient, resilient, and to pursue excellence; and
    • Cultivate IJM’s brand and culture by modeling, celebrating, and promoting organizational rhythms and core values.

    Program Strategy Development & Implementation
    • Ensure the design, development, and implementation of justice sector projects in alignment with: IJM’s 2030 vision and theory of change; IJM’s global, regional and FLS program hub strategies; and IJM’s justice policy and justice program framework;
    • Ensure the formulation of innovative program designs that address major obstacles to justice for the poor;
    • Ensure development of FO programming, including concept notes, proposals, baseline terms of reference, and budgets;
    • Ensure the FO has a monitoring, evaluation, research, and learning plan to assess and document proof of program impact, developed in consultation with hub, regional, and global specialists; that the FO establishes partnerships to access needed data; and that FO program staff execute MERL plans;
    • Ensure program data is used through activation to build investment in IJM’s source country model;
    • Work closely with the FO’s program leaders to ensure accomplishment of the FO’s project goals and other strategic objectives as agreed upon with the VP-FLS; and
    • Manage and execute direct and partner collaborative casework, ensuring the FO meets dashboard targets.

    Networking & Partnership
    • Establish cooperative relationships with local, national, and international public justice professionals, including police and prosecution personnel, government leaders, and NGO leaders, to advance the FO’s objectives;
    • Equip strategic government and civil society partners with IJM’s model and best practices to carry out justice system transformation and achieve program objectives;
    • Represent IJM’s programs before government organisations, non-governmental organisations, media outlets, and other stakeholders and audiences, building IJM’s brand, reputation, and leadership in delivering anti-trafficking and labor protection solutions;
    • Actively participate in regional program expansion, activation, and advancement activities;
    • Host visits for IJM guests, teams, and volunteers and provide them context for IJM’s work; and
    • Support efforts to ensure adequate funding for FO programs from both private and institutional donors as required.

    • Promote IJM’s theory of change to internal and external stakeholders and monitor the communication strategy of the staff to internal and external stakeholders;
    • Ensure consistent and clear flow of communication to all the Field office staff; and
    • Work closely with global, regional, and FO communications staff to ensure that the FO’s work is well communicated, that quality and global guidelines are followed, and that IJM’s global work is well promoted with FO stakeholders.

    Documentation, Reporting, and Data Management
    • Send quarterly reports to the VP-FLS and to Regional and Global teams as required;
    • Collaborate with Regional, Hub, and Global teams to ensure thorough and accurate grant reporting;
    • Ensure FO program activities are well documented in internal data platforms according to M&E and other data management plans;
    • Cultivate lessons learned, capture best practices, and participate in developing supply chain models and products.

    Policies and Procedures
    • Ensure that the FO adheres to all organizational policies, procedures, and timelines, including (but not limited to): ILED, aftercare, security, IT, data, finance and budget, HR and personnel management, communications and storytelling, child protection, and strategy and program development.

    Legal Compliance
    • Ensure FO compliance with all Cambodian legal requirements for financial transactions, employment, registration, governance, operations, and government oversight.

    Other General Responsibilities
    • Ensure a consistent rhythm of spiritual formation and staff care activities to promote holistic health and resilience for FO personnel;
    • In collaboration with regional and global finance and program management staff, oversee the cash flow of the office, spending against grant and non-grant budgets and plans, and ensure that the FO operates within its budget; and
    • In collaboration with the VP-FLS and regional security staff, ensure the security of FO operations and personnel in the office and on field, maintaining compliance with IJM’s security policies, reporting to IJM leadership on security matters as they develop, and ensuring appropriate crisis management.


    • Master’s degree in management, international development, law, criminal justice, social work or equivalent preferred;
    • Bachelor’s or master’s degree in law, criminal justice, or an in-depth understanding of forced labor slavery and justice system responses;
    • At least 5 years of experience designing, monitoring, and evaluating international development programs, or at least five years of experience designing strategies and processes to achieve aggressive goals;
    • Minimum 3 years of experience in successfully leading and managing teams of professionals (proven ability to supervise the work of lawyers, social workers, and other professionals and managers strongly preferred);
    • Experience managing international teams and/or cross-cultural teams; and
    • Previous experience working in an international organization.

    Critical Qualities
    • Mature orthodox Christian faith as defined by the Apostles’ Creed;
    • Exceptional communication skills (both written and oral);
    • Meticulous attention to detail;
    • Results-oriented;
    • Strong emotional intelligence;
    • Self-starter with strong initiative;
    • Proactive, creative problem solver;
    • Team player with a positive, solution-oriented attitude; and
    • Flexible and productive under pressure.


    Upload Resume, Cover Letter & Statement of Faith* in one document.


    *What is a statement of faith?
    A statement of faith should describe your Christian faith and how you see it as relevant to your involvement with IJM. The statement can either be incorporated into the cover letter or submitted as a separate document and should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current fellowship or place of worship.


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