International Justice Mission

  • Freedom Partner Representative - Limited Term

    Job Location US-DC
    Category
    Fundraising
    Position Type
    Jobs | Temporary Part-Time
  • The Need

    We’re International Justice Mission, and we believe that justice for the poor is possible. As the world’s largest anti-slavery organization, our mission is to protect the poor from violence by rescuing victims, bringing criminals to justice, restoring survivors to safety and strength, and helping local law enforcement build a safe future that lasts.

     

    Motivated by God’s call to seek justice for the oppressed, we believe that the way we work is as important as the results we achieve. We are a global community that cares for one another. We value joy and celebration, and we strive to provide professional excellence to all those we serve.

     

    IJM is seeking an energetic, detail-oriented and highly motivated individual to join a brand new telemarketing sales-based program. This individual will joyfully contact IJM constituents and ask them to become a monthly donor in order to send more rescue to the most vulnerable people. With daily support and training, you will pull from an assigned lists of constituents, call them, communicate and fundraise using a structured script, log the interactions in Salesforce, process donations, and work to achieve your weekly sales goals. A successful candidate will be an effective problem-solver with experience in sales, data entry, and data management in a fast-paced, professional environment and must maintain confidentiality of privileged and sensitive information.

     

    This position is based in our Washington, DC office and reports to the Senior Manager, Constituent Experience and Operations. It is part-time starting at 20 hours a week. Ability and willingness to work nights is preferred.

    Responsibilities

    Constituent Communication and Follow Up for Sales Purposes

    • Call constituents for four+ hours a day for 20 hours total a week;
    • Ensure timely delivery of calls and pitch a monthly donor program to achieve weekly sales goals;
    • Recommend areas to improve donor communication and experience; and
    • Maintain professional standards for the organization through thorough editing of written communication, strict adherence to deadlines, professional standards of telephone communication, and appropriate professional etiquette.

    Constituent Data Processing

    • Ensure accuracy of information in database including: updating contact information, assigning and maintaining codes, and updating notes and actions.

    Donation Processing

    • Maintain accurate financial records through accurate and timely processing of all donation information via an online give form;
    • Facilitate recurring donations via credit card and direct debit; and
    • Identify and recommend improvements in the donation process.

    Requirements

    • 6 months of professional experience preferred in a sales-oriented role with proven success record;
    • Proven ability to provide professional customer service to a variety of constituents;
    • Pursuing Bachelor’s degree;
    • Exceptional ability in oral communications;
    • Demonstrated ability to manage and maintain accurate data; and
    • Prior experience using Salesforce preferred.

    Critical Qualities

    • Mature orthodox Christian faith as defined by the Apostles’ Creed;
    • Meticulous attention to detail;
    • Adept at creative problem solving;
    • Disciplined with priorities;
    • Works well under stress;
    • Strong ethic of service; and
    • Sustained positive attitude.

     

    The Mission
    The mission of International Justice Mission is to protect the poor from violence by rescuing victims, bringing the criminals to justice, restoring survivors to safety and strength, and helping local law enforcement build a safe future that lasts.

     

    Send Job Application Form, Resume, Cover Letter & Statement of Faith* in one document.

     

    *What is a statement of faith?
    A statement of faith should describe your Christian faith and how you see it as relevant to your involvement with IJM. The statement can either be incorporated into the cover letter or submitted as a separate document and should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current fellowship or place of worship.

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